Terms of
Service.

In these terms, the following definitions apply:

• — "Eloma" / "we" / "us": The business operating the website at eloma.info, registered and located at Jl. Wijaya No. 88, 12170 Jakarta, Indonesia.
• — "Website": The website accessible at eloma.info and all associated pages.
• — "Products": Nutritional food-supplements formulated and distributed by Eloma under the Eloma brand name.
• — "Visitor" / "you": Any person accessing the Website or submitting an enquiry or purchase via the Website or by direct correspondence with Eloma.
• — "Content": All text, images, design elements, editorial copy, batch documentation excerpts, and other material published on the Website by Eloma.

Access to and use of the Eloma website is provided free of charge for informational and enquiry purposes. By accessing the website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.

The following activities are expressly prohibited:

• — Submitting false, misleading, or fraudulent information through any form or contact channel on the website.
• — Attempting to gain unauthorised access to website systems, databases, or server infrastructure.
• — Reproducing or republishing Eloma content — including editorial copy, product descriptions, and batch documentation excerpts — without prior written consent.
• — Using automated tools, bots, or scrapers to extract content from the website at scale without prior written agreement.

Eloma reserves the right to restrict access to the website or any part of it at any time without notice, including in response to any breach of these terms.

Eloma products described on this website are nutritional food-supplements. The following terms apply to any product enquiry, order, or purchase:

Eloma products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

Ingredient profiles in Eloma supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.

The content published on this website — including product descriptions, compositional notes, and editorial sections — is provided for informational purposes only and does not constitute professional nutritional advice. Individual results from the use of nutritional supplements vary and depend on factors including baseline diet, activity level, and other individual characteristics.

All content on the Eloma website — including the brand name and wordmark, editorial text, product descriptions, compositional documentation excerpts, images, and design elements — is the intellectual property of Eloma and is protected by applicable copyright and trademark law.

Visitors may view and access website content for personal, non-commercial information purposes. The following uses require prior written consent from Eloma:

• — Reproduction of any text, editorial copy, or product description for publication in any format.
• — Commercial use of the Eloma name, wordmark, or any design element from the website.
• — Framing or mirroring the website or any portion of it on another domain.

Requests for use of Eloma intellectual property should be submitted in writing to [email protected]. Eloma will assess requests on a case-by-case basis and issue a written response within 14 business days.

To the maximum extent permitted by applicable law, Eloma excludes all liability for:

• — Loss or damage arising from reliance on the informational content published on this website.
• — Indirect, consequential, or special loss arising from access to or use of the website.
• — Technical unavailability of the website due to circumstances beyond Eloma's reasonable control, including hosting outages, network failures, or force majeure events.
• — Content provided by third-party sources linked from or embedded within this website, including maps, external references, or supplier information.

Nothing in these terms limits Eloma's liability for: death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable Indonesian law.

Where Eloma's liability cannot be excluded, it is limited to the value of the product or service giving rise to the claim, as agreed in writing between Eloma and the relevant purchaser.

These terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising from or connected with these terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.

Where a visitor accesses this website from outside Indonesia, they do so at their own initiative and are responsible for compliance with local laws applicable in their jurisdiction. Nothing on this website constitutes an offer to supply products in any jurisdiction where such supply would be prohibited by local law.

Eloma reserves the right to revise these Terms of Service at any time. Amendments take effect from the date they are published on this page, which will be identified by an updated revision date at the top of the document.

Continued use of the website following the publication of amended terms constitutes acceptance of those amended terms. Visitors who do not agree with the amended terms should discontinue use of the website and, where applicable, submit any pending enquiries or returns in writing to [email protected].

Eloma will endeavour to provide notice of material amendments via a prominent notice on the website homepage for a period of not less than seven calendar days following the amendment.

For any question or concern related to these Terms of Service, or to exercise any right referenced herein, please contact Eloma in writing:

These Terms of Service were last revised in January 2026. They supersede all prior versions. The current version is always available at eloma.info/terms-of-service.